THE HOTEL BRITOMART, Auckland – A Smart Stay in the City
About the Hotel
Rooms & Suites
The Hotel Britomart offers 99 timber-lined rooms, including loft-like suites with private terraces. Rooms feature 100% organic cotton sheets, hand-made ceramics by local artisans, and built-in sofas. Some overlook Takutai Square, Waitemata Harbour, or Auckland's downtown skyline. The Landing Suites include a 28 sqm terrace with city views.
Dining at Kingi
The hotel's restaurant, Kingi, focuses on sustainably caught seafood and New Zealand produce. It serves breakfast, lunch, and dinner daily. Wine pairings include Akitu Pinot Noir Blanc and Pinot Noir. Private dining is available in Kingi Private, the only place in New Zealand offering Dom Pérignon Vintage.
Britomart Neighbourhood
The hotel is in the nine-block Britomart precinct, home to flagship stores of New Zealand designers and international brands. Nearby dining includes Orleans, Ostro, and The Yard Bar & Eatery. The area features plant-lined streets and restored historic warehouses.
Location & Transport
The Hotel Britomart is on Queen Street, a 5-minute walk to Britomart Transport Centre (ferries, trains, buses). Nearby landmarks include Aotea Square (1 km) and Auckland Art Gallery (1 km). The airport is 40 minutes by taxi.
Services & Facilities
Guests have access to high-speed Wi-Fi, organic Sans[ceuticals] toiletries, and a library of New Zealand books. The hotel is New Zealand's first 5 Green Star-rated property, built with sustainable materials. No on-site gym, but Britomart precinct offers fitness options.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Business
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Live entertainment
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel rooms were clean and comfortable, although a bit small for two people spending a couple of days. The staff was a mix of helpful and curious, ensuring we enjoyed our stay but also being overly inquisitive about personal matters. The location was excellent, surprisingly quiet for a Saturday night, and easy to access with tight parking. The dining experience was a letdown with limited options, while the facilities were lovely and pleasant.
The hotel had amazing rooms with a high-tech touch, making it easy to access. The service was exceptional despite challenges, and the location was fantastic for exploring Auckland. Although the dining options were limited, the Mediterranean food was really good. Overall, a great stay with some minor drawbacks.
I stayed at the Park Hyatt for work, and the rooms were small and not worth the rates charged. Despite getting noise from the restaurants and a resident DJ, I enjoyed spending time near the firepit at their wonderful restaurant, Kingi.
Staying at the hotel was like being hidden in a cozy cupboard, with its clean and comfortable rooms but slightly small spaces. The service, despite facing personal challenges and extreme weather conditions, was over-the-top excellent and attentive. The location was splendid, offering easy access to Auckland attractions and friendly reception staff. Dining had its flaws with limited breakfast options, but the fresh sandwiches were delightful. The facilities were well-kept and added to a pleasant stay.
The hotel rooms were a little small for two people to spend a couple of days, but the resident DJ added a nice touch. The service, although competent, lacked proper training, especially during challenging cyclone conditions. The location is unbeatable with small drawbacks like limited TV channels. The dining experience varied from delicious to substandard. Overall, the facilities were decent, although delivering simple items could be disappointing.
The hotel had its ups and downs. The rooms, although a bit small for the price, were beautiful and allowed us to enjoy our trip. The service, even in challenging cyclone conditions, was very accommodating and helpful, though occasionally a bit abrupt. The location suited us perfectly, being close to the venue we were headed to and offering easy access to the viaduct. The dining experience, while delicious, could be slow at times. The facilities were top-notch, enhancing our overall stay.
The hotel's room had a thoughtful design featuring both sun and blackout blinds, with the blackout blinds working effectively. Despite feeling somewhat cramped, the room was functional and suitable for a short stay. The service was inconsistent, with overly probing staff members but a generally enjoyable experience overall. The location was convenient and central, though lacking certain modern entertainment options. The dining experience had its ups and downs, with a mix of poor dishes and delightful meals. Despite some shortcomings, the facilities were well-maintained and satisfactory.
The hotel had a fantastic location and friendly staff. The rooms were comfortable and well-appointed, but a bit tight. The dining experience left something to be desired, while the surroundings were quiet and enjoyable. Good value for money overall.
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